A Vancouver Island First: The Key to Your Hotel Stay Just Got a Lot More Convenient
VICTORIA, British Columbia - The hotel stays of Victoria visitors just got easier, as the smartphone just got smarter. Beginning today, members of Hilton HHonors, Hilton's (NYSE: HLT) award-winning loyalty program, staying at DoubleTree by Hilton Hotel & Suites Victoria can consider their phone as not just their direction-finder or reservation-maker, but also as the key - literally - to their hotel stay. DoubleTree by Hilton Hotel & Suites Victoria has completed its Digital Key implementation for its 181 guest rooms, giving Victoria visitors unprecedented convenience and control - all via the Hilton HHonors app.
The process is easy. Within 24 hours of arrival, Hilton HHonors members who book direct through Hilton channels can digitally check-in, choose their exact room from a digital floorplan and request a Digital Key through the HHonors app. DoubleTree by Hilton Hotel & Suites Victoria will then notify guests via the app as soon as their room is ready. Hilton HHonors members with a previous stay history can then head straight to their room when they arrive, pressing the virtual "unlock" button on the app when they're within five feet of their door.
DoubleTree by Hilton Hotel & Suites Victoria joins a growing list of Hilton hotels who've made this high-tech transformation, being the 6th hotel in Canada to have the technology. By the end of 2017, Hilton intends to roll out Digital Key to all Canadian full-service hotels, excluding Quebec.
"Many of our loyal Hilton HHonors members are business travelers and incredibly tech-savvy," said Francis Mairet, DoubleTree by Hilton Hotel & Suites Victoria. "We're thrilled our hotel is able to offer them this cutting-edge Digital Key technology and give them an easier, more convenient, stay."
As a benefit available only to Hilton HHonors members, Digital Key builds upon the suite of digital features guests at DoubleTree by Hilton Hotel & Suites Victoria already enjoy, including digital check-in with room selection and Arrival Requests. Hilton HHonors members have enjoyed using our digital tools that take the friction out of their travel experience. For example, Hilton HHonors members from around the world have used digital check-in and have selected the room they wanted more than 22 million times, and 90 percent report being satisfied with their experience.
Digital Key, digital check-in with room selection and Arrival Requests are benefits only available to Hilton HHonors members who book directly through Hilton's brand websites, award-winning mobile app, reservation call centers or preferred corporate travel partners and professionals.
The Hilton HHonors loyalty program is open to all guests and free to join - visit here for enrollment information. HHonors members can take advantage of an exclusive discounted rate that can't be found anywhere else, along with instant benefits including free Wi-Fi and the ability to earn and redeem Hilton HHonors Points for free nights.
DoubleTree by Hilton Hotel & Suites Victoria
250 940 3104
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by HiltonTM, DoubleTree by Hilton, Tapestry Collection by HiltonTM, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.
About Hilton Honors
Hilton Honors is the award-winning guest-loyalty program for Hilton’s 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Members also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors app, where Hilton Honors members can check-in, choose their room and access their room using a Digital Key. With more than 65 million members, Hilton Honors offers hundreds of ways to earn and redeem Points. Members can redeem their Points for free nights, premium merchandise, items on Amazon Shop with Points; make charitable contributions or gain access to unique events through the Hilton Honors auction platform (honors.com/auctions), such as exclusive artist experiences and hotel concert events with Live Nation®, or race experiences with the McLaren-Honda Formula 1 team. The program is free to join, and travelers may enroll online by visiting www.HiltonHonors.com or connect with Hilton Honors at news.hiltonhonors.com.
About DoubleTree by Hilton
DoubleTree by Hilton is a fast-growing, global portfolio of more than 500 upscale hotels with more than 119,000 rooms in gateway cities, metropolitan areas and vacation destinations across six continents. DoubleTree by Hilton prides itself on paying attention to the little details that have a big impact, from welcoming guests with its signature warm DoubleTree Cookie to serving the communities around them. DoubleTree by Hilton hotels offer unique, contemporary accommodations and full-service facilities, including restaurants and lounges, room service, health clubs, business centers and meeting and banquet space. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. To make reservations, travelers may visit doubletree.com. Connect with the DoubleTree by Hilton on facebook.com/doubletree, twitter.com/doubletree and instagram.com/doubletree. Journalists may visit news.doubletree.com.