DoubleTree Resort by Hilton Phuket – Surin Beach has expanded its popular Kids’ World children’s club. The hotel, which was recently recognized by TripAdvisor as the “Travelers’ Choice 2014” - Top Family Hotels Thailand, is offering even more benefits for guests who travel with kids by adding new features and services to its Kids’ World program, open to children ages 5 -12 years old.
Hilton Worldwide today announced honors for its top annual development awards in the Americas. Awards are presented in five categories across the company’s portfolio of hotels, including: Developer of the Year, Best Conversion, Deal of the Year, Outstanding Achievement and Lifetime Achievement. Recipients are awarded based on criteria ranging from total number and quality of hotels developed to impact on community and fastest construction time.
Hilton Worldwide today was named a Gold winner in the customer analytics category of the 2014 Gartner and 1to1 Media CRM Excellence Awards. Hilton is recognized for its Satisfaction and Loyalty Tracking (SALT) analytics program that enables the global hospitality company to collect and analyze customer feedback to create data-validated best practices that are tested and implemented across the company to drive customer satisfaction and loyalty.
The DoubleTree by Hilton Gatineau-Ottawa was awarded the prestigious Grands Prix Du Tourisme award for the most improved product; the best improved service and the most increase in revenue for hotels in the Outaouais region in 2014.
The prestigious Connie Award, named after Hilton Worldwide founder Conrad Hilton, is presented to the top performing hotels of the year based on three key components: quality assurance audits measuring cleanliness condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel’s physical accommodations.
The Hotel Roanoke & Conference Center, a DoubleTree by Hilton was awarded the prestigious Connie Award by the DoubleTree by Hilton brand as part of its 2013 Brand Awards program, the results of which were announced last week.
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